At Total Insurance Brokers, our mission is to help you find your best coverage. We provide the tools so that you can protect
We are part of the Health Insurance Innovations Inc. (NASDAQ: HIIQ) family of companies, which includes: Health Plan Intermediaries Holdings, LLC. d/b/a Health Insurance Innovations (in California the d/b/a HIIQ Insurance Solutions), HealthPocket, Inc., AgileHealthInsurance.com, Together Health PAP LLC, and American Services Insurance Agency, LLC, among others. Throughout our site(s) and in communications, we may refer to the companies collectively as HPIH.
Information that could identify you, such as your name, birth date, contact information, and health and financial information is your Personally Identifiable Information. Some information standing alone, such as your zip code are not Personally Identifiable Information, but when they are combined with other information, they can become so, for example, your last name, birthdate and zip code. If you create an account, use our tools, or apply for insurance or purchase a product from us, you will be asked to provide Personally Identifiable Information. To take full advantage of our tools and services, it is important that the information is accurate. We, including HPIH, may use your Personally Identifiable Information to provide customer service, to market or refer products, or request feedback. If you no longer wish to receive communications from us, you can opt out by following the instructions in our most recent communication (click "Unsubscribe" in email, text STOP in response to our text on a mobile device).
If you decide to apply for an insurance plan through us, your application will contain Personally Identifiable Information, including health and financial information. We transmit your application to be processed by the carrier or its administrator. We may also contact you to update you on the status of your application, insurance plan, or fulfill other customer service responsibilities; these communications may include email and texts (if you have subscribed to texts).
We do not charge for text messaging, but you may be subject to data charges from your mobile provider.
Please note, if you choose to subscribing to telephone, email and/or texts communications from us (including HPIH), you are giving your express permission for US to contact you via mail, email, telephone, automatic telephone dialing system, by artificial/pre-recorded message, or text message, regardless of whether You are on any Federal or state DNC ("Do Not Call") and/or DNE ("Do Not Email") list or registry.
We also use third-party technology, such as Google Analytics, to collect Anonymous Information. In addition to providing us web data, this technology enables us to deliver targeted advertising. We do not control these technologies, nor do we have a say in their privacy policies. You can learn more by visiting www.aboutads.info/consumers and you might be able to opt-out of some of this advertising; visit www.aboutads.info/choices. Opting-out will not block all ads; you may still receive generic ads.
Some browsers have a "Do Not Track" preference that signals you do not want your web activity tracked. These features don't have an industry standard yet, so we currently do not recognize them.
We will only share your Personally Identifiable Information:
Anonymous Information does not disclose your identity or sensitive information. We may share this information with third parties to develop business strategies and build partnerships that enhance our site and services.
If you contact us for customer service issues, we may first ask you a series of questions to verify your identity. Once we have, we may ask you for additional information as well as access your account, application, policy, etc. to best serve you. You are not obligated to share information, though it may affect our ability to resolve your customer concern.
We use industry-leading, soundly tested technology and protocols to keep your Personally Identifiable Information safe, and we comply with HIPAA security requirements. Unfortunately, no system is 100% full proof. When sharing your information, please take precautions--use security software, keep your software up to date, and be web wise.
You may opt-out of further communications from us, including HPIH, by emailing us at: email@example.com, calling the toll-free customer support number provided on our website, or sending a letter addressed to:
Total Insurance Brokers
1211 N Westshore Blvd
Tampa, FL 33607
Attn: Privacy Opt-Out
Please be aware that if you have a current policy or service with us, we are obligated to continue our customer service commitment to you and will not be able to remove you from such communications.
If you have any questions, please contact us at firstname.lastname@example.org.